Frequently Asked Questions About Our New Orleans Eye Care Clinics and Services
As a leader in using the latest technology, showcasing eyewear trends, and providing evidence-based care, we want you to feel confident in your selection of Eyes on Canal as your vision care provider.
Below are answers to some of the more common questions we hear from parents and from new patients seeking routine exams or treatment of vision problems.
For Our New Patients
Is there parking available on-site?
Parking is not designated for Eyes on Canal or Eyes on Lasalle, so please be aware of the traffic regulations where you park. We will not be held responsible for any parking violations during the time of your exam.
Do I have to get my eyes dilated?
What should I bring to my (or my child's) first appointment?
Do eye exams include a contact lens fitting?
Are you currently wearing or wanting contact lenses? Let our receptionist know that you would like a contact lens exam. While our comprehensive eye exam will determine appropriate spectacle prescriptions, you’ll need additional measurements taken to ensure proper contact lens fit.
Should I receive retinal imaging during my annual exam?
Yes! At Eyes on Canal, we offer and recommend a wellness scan, or digital analysis of the back of your eye. This option is not included in all exams, but is only $20 and provides a view similar to an x-ray of the different layers of your retina. Our wellness scan assists in detecting any major health problems such as glaucoma, macular degeneration, macular holes, vitreomacular traction, retinal tears, or fluid before you may even have symptoms. This information also allows us to track your eye health over time in case something does present in the future.
Our Eyes on Lasalle patients can learn more about retinal imaging at our Lasalle Street clinic.
What insurance plans do you accept?
How much does a comprehensive eye exam cost?
How much does a contact lens exam cost?
The contact lens exam cost varies based on the type of lens design our optometrist finds most suitable, your unique prescription, and the savings you have available to you through your vision or medical insurance plan. Please call our office prior to your appointment to verify the exact amount of coverage your plan will provide.
What does my insurance plan cover?
What if I don't have vision insurance?
Our New Orleans On-Site Optical Gallery
Do I need an appointment to browse or make purchases from your on-site optical shop?
No, you do not need an appointment to visit our optical. We welcome walk-ins to our New Orleans eyewear gallery to shop a diverse selection of frames from designer brands for any budget, including prescription sunglasses, colored contacts, and eyecare supplements.
Do you accept outside prescriptions?
How long are contact or frame prescriptions good for?
Do you offer non-prescription colored contacts?
How often should children have their vision tested?
We emphasize early childhood eye care and recommend that children’s vision be examined before the age of 1, then at ages 3 and 5. After they start school, children and adolescents should receive an annual exam. Children who need eyeglasses or contact lenses should be examined annually to ensure accurate eyewear prescriptions.